In its latest newsletter, the Fundraising Regulator is encouraging all fundraisers to check its guidance on before resuming public fundraising activity. The guidance can be found here and I especially recommend reviewing the 27 November statement from the Fundraising Regulator and the CIoF. As with most things at the moment, it is based on risk assessment and takes into the account the tiered restrictions.
In the same newsletter, the Fundraising Regulator offers a new 14-minute webinar on complaints handling. Could you incorporate this into your next fundraisers meeting or training session? Do have a look here.