sofii, the showcase of fundraising innovation and inspiration, is a great free resource for fundraisers and technologists, and a recent article caught my eye at https://sofii.org/article/improve-your-supporters-online-experience
Like most sofii articles, they are written by people who have actually implemented the ideas they talk about, and so are packed with real world experience and tips.
Fundraisers and technologists, why not sit down together and see how you can benefit from the insights revealed? And let us know what works for you (you could even offer to write a blog for sofii about it!)