According to a BBC technology report at https://www.bbc.co.uk/news/technology-65047304 a flaw with ChatGPT has allowed users to see other people’s conversation histories.
Whenever someone uses ChatGPT (perhaps to create some computer code, draft a compelling case for support or even write a song) the chat history is stored. Apologies came from OpenAI and the conversation history facility was taken offline until the problem was fixed.
However, we do wonder how the speed of product development, and especially now Google has launched Bard, will allow quality control and data protection to be high enough on the list of priorities. I wonder how ‘data protection by design and by default’ is taken into account.
BTW in the next insight newsletter we will share our experiences when we asked ChatGPT to create a compelling case for support, with interesting results!