MPs have urged the government to work with the Financial Conduct Authority and UK banks to improve services for charities. Citing the difficulties that the sector faces, an early day motion called for action in the light of account freezes, lost records, and barriers to opening new accounts. You can see the early day motion […]
Author: Nick Swain
One month until data protection complaints process is mandatory
UK businesses have under one month to put a data protection complaints process in place, before new legal requirements come into force on 19 June 2026. From that date, all organisations will be legally required to handle data protection complaints under the Data (Use and Access) Act 2025. We recommend that you read the ICO’s […]
Charitable Soft Opt-In for second donations
We gave a presentation on the new Charitable Purposes Soft Opt-In (CPSOI) guidance recently to 45 CRM system administrators, and a few excellent questions were raised. One of the questions concerned the relevance of CPSOI where someone makes a second donation, and you do not know whether they have already consented to (or opted out […]
Insights into donor motivation
In the May edition of Fundraising Magazine from Civil Society, and normally a benefit of CIoF membership, an article entitled ‘Shared Responsibility’ reflects on research into donor motivation. It highlights that collective action is an important factor, and we wonder how you might build this into your own campaigns? We know of two organisations that […]
Five steps to protect your organisation from AI-powered cyber threats
In a timely and helpful reminder, the ICO has just published guidance on how to protect your organisation from AI-powered cyber threats. We encourage you to review it at https://ico.org.uk/about-the-ico/media-centre/news-and-blogs/2026/05/five-steps-to-protect-your-organisation-from-ai-powered-cyber-threats/ and build your own action plan.