The Chartered Institute of Fundraising have gathered together a number of technologies and tools that can help to improve the supporter experience, in a free paper available at https://ciof.org.uk/events-and-training/resources/technology-and-tools-for-improving-the-supporter-e (yes the URL is truncated) As well as the expected CRM and email marketing technologies, there are some other interesting tools for listening, real-time interaction management. […]
Author: zorvaconsulting
Campaigns that raise too much or too little
Changes to the Charities Act are about to come into force, which affect how you respond to fundraising campaigns that either raise too much or too little. The powers that Boards can exercise, often referred to as Cy-près powers, have been changed and this could work to your advantage as fundraisers. We recommend that you […]
Charities Act changes coming into effect soon
Some changes to the Charities Act 2022 are coming into effect this Autumn, with further changes in Spring and then in Autumn 2023. You can see the full list of changes and the timetable at https://www.gov.uk/guidance/charities-act-2022-implementation-plan#provisions-of-the-act-expected-to-come-into-force-autumn-2022 but the Autumn 2022 headlines include: Charities able to pay trustees for providing goods to a charity, in certain […]
Data security tips for small organisations (and the rest of us)
From feedback received, I know how useful we all find checklists as they can give us some assurance that we are doing the right things, and help us take simple steps to do things better. That’s why I like the updated checklist from the ICO on basic personal data security: quick wins. It has 12 […]
30+ ways to stop scams
moneysavingexport.com the Martin Lewis organisation, has produce a comprehensive article entitled ’30+ ways to stop scams’ and I would encourage you to consider sharing it with your staff and volunteers, and using it as a checklist when reviewing your own policies and training plans. You can read the article at https://www.moneysavingexpert.com/shopping/stop-scams/ and most of it […]