We gave a presentation on the new Charitable Purposes Soft Opt-In (CPSOI) guidance recently to 45 CRM system administrators, and a few excellent questions were raised. One of the questions concerned the relevance of CPSOI where someone makes a second donation, and you do not know whether they have already consented to (or opted out […]
Data Protection
Five steps to protect your organisation from AI-powered cyber threats
In a timely and helpful reminder, the ICO has just published guidance on how to protect your organisation from AI-powered cyber threats. We encourage you to review it at https://ico.org.uk/about-the-ico/media-centre/news-and-blogs/2026/05/five-steps-to-protect-your-organisation-from-ai-powered-cyber-threats/ and build your own action plan.
Charity CRM Survey Results 2026
Results of the annual Fundraising Magazine survey of charity CRM solutions has just been published, where just over 400 charities shared views on their CRM systems. Beacon CRM offer an opportunity to download the report for the ‘cost’ of your contact details with the link https://www.beaconcrm.org/offer/fundraising-magazines-charity-crm-survey-results-2026, which is perhaps unsurprising as they emerged as #1 […]
Instagram ends E2EE
Meta has announced the end of End-to-End Encryption (E2EE) on its Instagram platform. The BBC Tech article https://www.bbc.co.uk/news/articles/clypzxl3lvqo reports that Meta’s decision has been welcomed by groups including children’s charities, but met with concern by privacy advocates. It may be that your communications and fundraising teams are using Instagram for supporter development, and so you […]
Updates from the Fundraising Regulator
As the ICO has updated its guidance to include the new charitable purposes soft opt-in, the Fundraising regulator has both indicated that it will shortly publish its own guide on fundraising marketing, and has refreshed its guide on data privacy. You can find out more at https://www.fundraisingregulator.org.uk/about-fundraising/resources/update-soft-opt-and-refreshed-data-privacy-guide. It is especially important that you have clearly […]