The ICO has reported that it has fined a company for targeting elderly people, bombarding them with the very nuisance calls it claimed that its products could protect them from. The ICO report makes salutary reading, and you can find it at https://ico.org.uk/about-the-ico/media-centre/news-and-blogs/2026/08/ico-hits-company-selling-call-blockers-with-190k-fine-for-nuisance-calls/.
Data Protection
The strain of AI-assisted complaints
We read a BBC Tech article recently at https://www.bbc.co.uk/news/articles/c2dk6wzjw23o that suggests a rising tide of complaints written with the help of AI are substantially increasing the workload of schools, local councils and other public bodies. We are hearing this comment echoed by a number of charities, where AI-generated subject access requests can often run to […]
EDPB requests review of EU-US Data Privacy Framework
Following a recent decision by the US Supreme Court, the European Data Protection Board is requesting a review of the EU-US Data Privacy Framework. IAPP has a good write-up at https://iapp.org/news/a/edpb-requests-review-of-eu-us-data-privacy-framework-following-trump-v-slaughter. This matters to us in the UK, as we rely on the UK extension to the EU-US DPF as one demonstration of adequacy for […]
Subject access requests involving CCTV
Recently we have had several requests for support regarding subject access requests that involve CCTV. The ICO has some helpful general guidance in several places including https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources/cctv-and-video-surveillance/ and this also offers a CCTV self-assessment checklist. With particular reference to SAR’s and CCTV, you may also find https://ico.org.uk/for-organisations/advice-for-small-organisations/subject-access-requests-sar/subject-access-request-advice/#cctv helpful.
Zorva Extra – an update
Zorva Extra was the mechanism that we used on the website, to allow people to access live and on-demand webinars, plus a range of other content. We have simplified this but without you losing access to any content. In future, access will be managed from the insight newsletters. So in order to sign up for […]