British Airways has been fined £20 million for the data breach in 2018 that affected 500,000 customers. The ICO had originally levied a fine of £183 million but said it has been reduced to take COVID-19 into account. It is still the largest fine levied by the ICO, and may signpost the trend for future […]
GDPR & Governance
New help from Phishing attacks
We have mentioned the National Cyber Security Centre (“NCSC”) before, and their very helpful guide on IT security. The NCSC have recently added an updated guide on how best to avoid Phishing attacks and you can read it here. It includes a handy infographic which is here in .jpg format (their link to the PDF […]
Are you protecting your email addresses?
The ICO has evidently begun enquiries into why Klarna, the payment processor used by Asos, TopShop and others, send emails to people who say they have never used Klarna’s services. Klarna seems to have sent a second email by way of apology, but the question remains as to who Klarna got their email addresses in […]
H&M fined £32m for unlawful surveillance
We often think of GDPR as covering our personal data when used for marketing, but there are many other aspects. H&M, based in Germany, have been fined just over £32 million for the unlawful surveillance of hundreds of employees. The surveillance was achieved with extensive staff surveys and informal chats which were documented, and details […]
Could half of NGO’s cut operations?
The COVID-19 pandemic is clearly affecting NGO’s across the world, many of whom are in a perfect storm where fundraising income is down, demand from beneficiaries is up, and operational challenges include working from home and staff needing to self-isolate or shield. From conversations with my clients and contacts, some are managing OK and a […]