According to Ofcom, 45 million people were targeted by scam text messages or calls over the summer, with half reporting getting a call or text at least once a week.
The BBC tech website has a good article but in essence:
UK residents who believe they have been targeted, or are the victim of a scam, can report a text message by forwarding it to 7726 – the numbers on the keypad that have the letters for spam on them.
Scam calls should be reported to Action Fraud.
As only 1 in 5 people know about this, please share it with your staff and volunteers.